Privacy Policy
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Helping You Succeed Locally

Service Store USA Privacy Policy
Privacy Policy
January 31, 2016

This statement discloses the privacy practices for ServiceStoreUSA.com. Questions regarding this privacy policy should be directed to the Contact Us link found at the bottom of most pages on the website.

Information We Collect and Do Not Collect

We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our web sites to provide you with a superior internet experience and to communicate with you.

We do not collect or store sensitive information such as your tax identification or social security numbers, bank account information, or credit card information. Should you enter an order for a service offered by one of our service providers, all of your financial and tax information is securely stored by Amazon.com. Neither ServiceStoreUSA.com nor our Service Providers have access to your financial or tax information. All sales transactions will be between the buyer and the service provider. 

When you register for an account, you will be asked to provide a username and password. Your password is never shared and we never ask that you reveal your password to us for any reason.  You are expected to provide truthful and accurate personal information such as your legal name, address, email address, and mobile phone number. If you are registering as a business, you will be also be asked to provide the legal business name, legal form of business, the state of the buisiness registration, the business website address. and the business contact name and title. Your private information is limited to what you have provided during your registration and in your requests for estimates, proposals, communications via our private messaging service, or our Contact Us link.

All registered users will be automatically subcribed to the ServiceStoreUSA.com newsletter and you may opt-out at anytime.  We also offer buyer and seller tips, and other products and services via email for you to opt-in and opt-out of at anytime.

ServiceStoreUSA.com will retain all of your general registration information, all communicatation with our service providers and all comments, feedback, and service provider ratings.

Information Automatically Collected

We use Google Analytics and other sevices to monitor the usage of our sites. Our server, Google, or other third-party services may capture information about your location, the Internet protocol (IP) address of your internet service provider, computer, browser software and operating system, your web server, the date and time you access our site, session information (such as download errors and page response times), information about what you are viewing and the device you are using to view, download and upload to our server, your search and purchase history and information about the referring URL and the URL click stream to, through, and from our Website. We use this information to monitor the usage and performance of our site, to enhance our customers' search and overall user experiences and to determine aggregate information about our user base and usage patterns.

Information From Third Parties

If we receive updated account information from third parties, we may revise your account for you so that we can efficiently communicate with you. In addition, we may acquire customer names, phone numbers, e-mail addresses and mailing addresses from third parties.

Other Information You Provide

We collect additional information that you choose to give us. For example, you provide information to us when you complete registrations, applications, surveys or contest entry forms, sign up for special discounts or coupons, communicate with us by e-mail, phone or otherwise, provide comment and reviews, or provide alternative delivery addresses.

Sharing Your Information with Third Parties

We do not collect or store any credit card numbers, social security numbers, tax ID's, or bank account numbers. We protect all of your information against unauthorized access or release. We may share non-personal, summary, or aggregate customer data with partners and other third parties.

Your personal information may be handled by any of the following entities:
  • Service Store USA, LLC, a registered company in Washington State.
  • Agents - We may enter into agreements with other companies or individuals to perform functions on our behalf. These functions may include sending promotional e-mails on our behalf; serving advertisements on our behalf, analyzing data; providing marketing assistance; processing credit card or debit card payments; and fulfilling and delivering orders. These companies and individuals have access only to information necessary to perform their functions. They are not allowed to use the information for any other purpose and are obligated to maintain the confidentiality and security of the information. 
  • Business Transfers - We may buy or sell business assets. In such transactions, customer information is usually treated as one of the transferred business assets. Should we sell any business assets we will post a notification on this page so you will be aware of the transaction.
  • Compliance with Law; Protection of Rights, Property or Safety - We will disclose account and other personal information when we believe that disclosure is necessary to comply with the law, to enforce or apply our Terms of Use or other policies or user agreements, or to protect the rights, property, or safety of our business, our customers, or others.
  • As You Direct - If you direct, we will release information to your authorized representative, or such other person or entities as you may direct. This includes any permissions you may give to thrid parties such as Facebook, LinkedIn, Twitter, or other social media or blogging sites.

Security

All of our website pages are encrypted using current encryption technology before being sent over the Internet. To check for this security, look for a small lock in the address bar of your browser. The address should indicate https:// and not simply http://. We do not store any of your credit card, financial and tax information.

Cookies

To personalize and enhance your browsing experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your web browser places on your computer's hard drive. We use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you visit our site. Cookies also let us know how you found us (e.g., through a particular web site or advertisement). If you choose to configure your browser to remove or reject our cookies, you may not be able to login or make transactions.

Web Beacons

From time to time we contract with third party companies to help us better provide relevant products, services and information to you and to help us effectively measure advertising effectiveness. Some of these companies use cookies and/or Web beacons (also known as action tags or single pixel gifs). A Web beacon is a transparent image that has been placed on a Web page and sends a signal when a user has visited that page. A Web beacon does not contain any personal information. No information that is personally identifiable to you is transmitted to the third party using the Web beacon. The third party is required to protect the privacy of the information it receives using Web beacons or cookies and is not allowed to use the information it receives for any purpose beyond what is necessary to assist us. In addition, we may use web beacons in connection with the e-mails we send to our customers, to determine whether and when the images in our e-mail were rendered (which allows us to determine whether the e-mail was opened). This information may then be aggregated and used to assess the effectiveness of our e-mail communications.

Unsolicited E-mail (SPAM)

Your privacy is very important to us. Be assured that, in accordance with this privacy policy, we do not sell or distribute our customer list to third parties. You should be aware, however, that unscrupulous marketers can sometimes "harvest" your e-mail address directly from your computer or another person's address book or even obtain your e-mail address through programs that automatically search web pages and e-mail traffic for e-mail addresses. Please note that all e-mail that originates from us will either display the ServiceStoreUSA.com name, corporate address, and logo. If you receive an unsolicited e-mail that you believe is connected with us in any way, please forward us the complete text and header of the e-mail via the Contact US link at the bottom of most pages of our website and we will investigate.

Linked Web Sites

Our Web stores may contain links to and from other sites operated and maintained by separate companies. We have no responsibility for linked Websites and provide these links solely for the convenience and information of our visitors. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked Web site you visit.

Customer Feedback

We are pleased to hear from our users and welcome your comments and suggestions. You many contact us at anytime by using the Contact Us link proviced at the bottom of most of the pages found on our website.  We also provide a brief survey to collect your comments, feedback, and suggestion on the front page of our website. We may share your comments and feedback along with your name, city, and state of residence or place of business. We will not share any other personal details about you unless there is a court order to do so.

Your Consent

By using our Website (including through our customer service line), you consent to the collection, use, and disclosure of information in accordance with the terms of this privacy policy. We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy, we will post any changes on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. 

Service Store USA, LLC
DBA: ServiceStoreUSA.com
13023 NE Hwy 99, Suite 7-52
Vancouver, WA 98686